Frequently Asked Questions

cb88 requires all users to complete Know Your Customer (KYC) verification before processing withdrawals. You will need to submit a clear copy of your Indonesian National Identity Card (KTP) or passport, a recent proof of address (utility bill or bank statement issued within the last three months), and in some cases a selfie photograph holding your ID. Documents are reviewed within 24 hours on business days.

No. cb88 strictly enforces a one-account-per-person policy. Opening multiple accounts — whether under different names, email addresses, or device profiles — is a violation of our Terms and Conditions and will result in permanent suspension of all associated accounts and forfeiture of any pending balances. If you have forgotten your login credentials, use the password reset function or contact support.

If you are unable to log in, first use the "Forgot Password" link on the login page to reset your credentials via your registered email address. If the problem persists — for example, if your account has been temporarily locked due to multiple failed login attempts — contact the cb88 support team at [email protected] with your registered name and email. Most login issues are resolved within a few hours.

To close your account permanently, email [email protected] from your registered email address with the subject line "Account Closure Request". Include your full name and username. Before closure is processed, any remaining account balance will be returned via your last verified withdrawal method. Note that account closure is different from self-exclusion — if you are closing due to gambling concerns, we recommend requesting self-exclusion instead.

Mix parlay (accumulator betting) allows you to combine multiple match selections into a single bet. All selections must win for the bet to pay out, but the potential returns are significantly higher than single-match bets because the odds multiply across each selection. On cb88, you can build a mix parlay with a minimum of three legs across any combination of leagues — including BRI Liga 1, the English Premier League, La Liga, Bundesliga, and Champions League. The minimum stake for a mix parlay bet is Rp 10.000.

Yes. cb88 offers togel (Indonesia's traditional numbers lottery) markets and accepts OVO as a deposit method, so you can fund your account via OVO and use that balance to participate in togel draws. cb88 covers multiple togel markets including major draw schedules. Simply deposit via OVO, navigate to the Togel section, choose your preferred market and draw time, select your numbers, and confirm your bet.

cb88 hosts slot games from leading studios including Pragmatic Play, Pocket Games Soft, NetEnt, Microgaming, and Spribe. RTP rates vary by game title and are typically between 94% and 97.5%. You can find the RTP of any individual slot by clicking the "Game Info" or "Help" button within the game interface. cb88 does not modify game RTP values — all games run on certified Random Number Generator (RNG) engines.

cb88 offers sabung ayam (live cockfighting) betting through our live arena feed, where you can place wagers on Meron (the red corner fighter) or Wala (the blue corner fighter) in real time. Sabung ayam matches are streamed live with multiple betting rounds per session. Minimum bet amounts and available odds are displayed on-screen during each live event. Note that sabung ayam availability may vary based on scheduled fight calendar.

Yes. The cb88 platform is fully optimized for mobile browsers on both Android and iOS devices. No app download is required — simply open your preferred mobile browser (Chrome, Safari, or Firefox), navigate to cb88.cam, and log in. All casino products including live dealer tables (Evolution Gaming), slot games, and sports betting markets are accessible in full on mobile. The interface automatically adapts to your screen size.

cb88 protects user data through multiple layers of security: 256-bit SSL/TLS encryption for all transmitted data, bcrypt password hashing, strict access controls limiting data visibility to authorized personnel only, regular third-party security audits, and intrusion detection systems. We do not sell or share your personal information with third-party marketers. Full details of our data practices are available in the cb88 Privacy Policy at https://cb88.cam/privacy-policy.

The minimum age to register and play on cb88 is 21 years. This applies to all users in Indonesia without exception, regardless of the game type — sports betting, live casino, togel, sabung ayam, or any other product. Age verification is conducted during the KYC process, and accounts found to belong to users under 21 are immediately suspended and all balances returned. cb88 takes underage gambling prevention very seriously.

You can set deposit limits, session time limits, loss limits, or request a self-exclusion directly through your cb88 account settings under the Responsible Gaming tab. Limit reductions and self-exclusion requests take effect immediately. If you cannot access your account to make these changes, email [email protected] with the subject line "Responsible Gaming Request" and our team will process your request within one hour, 24 hours a day, 7 days a week.