At cb88, we believe that gambling should be an entertaining, affordable, and controlled activity. Our responsible gaming programme puts you in charge of your play — with practical tools, honest information, and a support team available around the clock.
cb88 is more than an online betting platform — we are a responsible operator that takes the welfare of our users seriously. Gambling is meant to be an enjoyable leisure activity, and the vast majority of our users engage with it in exactly that spirit. However, we recognize that for a minority of individuals, gambling can develop into a problem that negatively affects finances, relationships, and mental health.
That is why responsible gaming is embedded into every layer of the cb88 platform — from the account registration process (which requires age verification for all Indonesian users) to the tools available in every account dashboard. We enforce a strict 21+ age requirement and actively monitor user behavior for early signs of problematic gambling patterns.
Our responsible gaming tools are available to every registered user, free of charge, at any time. Setting limits, taking time-outs, or requesting self-exclusion can be done instantly through your account settings or by contacting our 24/7 support team. We will never penalize you for using these tools — they exist precisely because we want your experience with cb88 to remain positive throughout.
We also encourage users to be honest with themselves about their gambling habits. Whether you are placing bets on bandar bola (licensed sportsbook markets), playing slot games, or participating in live casino sessions, the same principle applies: set your limits before you start, stick to them, and treat gambling as entertainment — not as a source of income.
Set a daily cap on how much you can deposit. Reduce or increase your limit at any time through account settings (increases take 24 hours to activate).
Define a maximum session duration. When your limit is reached, you will be automatically logged out and prompted to take a break before returning.
Permanently or temporarily exclude yourself from the Platform. Self-exclusion takes effect immediately and cannot be reversed for the chosen duration.
cb88 provides a comprehensive suite of responsible gaming tools designed to help you stay in control of your gambling activity at all times.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, further deposits are automatically declined until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling-off period before activation.
Define the maximum amount you are willing to lose over a set time period. If your net losses reach the threshold you specify, you will be prevented from placing further bets until the period expires. This tool is particularly effective for sports betting and mix parlay (accumulator) wagering.
Choose a maximum length for each gambling session. A timer runs in the background and displays reminders as your limit approaches. When the session limit is reached, you are automatically logged out. You may set the next session to start after a mandatory break period of your choosing.
Need a short break? A time-out temporarily suspends your account for 24 hours, 7 days, 30 days, or 90 days. During a time-out, you cannot log in, deposit, or place bets. The suspension is applied instantly and cannot be lifted early under any circumstances.
If you feel that gambling is negatively impacting your life, you can request a full self-exclusion of six months, one year, two years, three years, or permanent exclusion. Self-exclusion is irreversible for the chosen period. To request reinstatement after a timed exclusion, a review process is required.
Enable on-screen notifications at regular intervals (every 30, 60, or 90 minutes) that display a summary of your current session — time elapsed, bets placed, net outcome. Reality checks help maintain awareness of time and money spent and interrupt automatic betting habits.
Activating responsible gaming tools on cb88 takes less than two minutes. Follow these steps to set up your safeguards:
Access your cb88 account using your registered email and password. Ensure your account has passed KYC verification before setting up limits.
Click on your username or profile icon in the top-right corner of the platform and select "Account Settings" from the dropdown menu.
Within Account Settings, locate the "Responsible Gaming" tab. All available player protection tools are listed here, along with your current settings and usage history.
Select the tool you wish to activate — deposit limit, loss limit, session time limit, time-out, or self-exclusion — and enter your chosen values. Review the settings carefully before confirming.
Click "Confirm" to apply your settings. Limits that reduce your gambling activity take effect immediately. An email confirmation will be sent to your registered address.
If you cannot access your account or need to request self-exclusion urgently, contact our 24/7 support team at [email protected]. Self-exclusion requests submitted via email are processed within one hour.
Problem gambling can develop gradually. The following are common warning signs that gambling may be becoming harmful. If several of these apply to you, we strongly encourage you to use our self-exclusion tools or seek professional help.
Spending more money or time gambling than you originally intended.
Chasing losses — placing larger bets to try to recover money you have already lost.
Gambling with money set aside for essential expenses such as rent, food, or bills.
Feeling restless, irritable, or anxious when you are not gambling or when trying to cut back.
Lying to friends or family about how much time or money you spend on gambling.
Neglecting work, studies, or personal relationships because of gambling activity.
Borrowing money or selling possessions to fund gambling sessions.
Viewing gambling as the primary way to solve financial problems or generate income.
You Are Not Alone: Problem gambling affects people from all backgrounds. Recognizing the signs early is a sign of strength, not weakness. cb88's support team is available 24/7, and we will never judge you for reaching out. Use our tools or contact us today.
The following questions are based on internationally recognized problem gambling screening tools. They are for informational purposes only and are not a clinical diagnosis. Answer honestly — your responses are private and not recorded by cb88.
Think about your gambling behavior over the past 12 months. If you answer "Yes" to three or more of these questions, we strongly recommend using our responsible gaming tools or speaking with a professional.
Have you ever bet more than you could comfortably afford to lose?
Have you needed to gamble with increasingly larger amounts of money to achieve the same level of excitement?
Have you gone back to try to win back money you had previously lost (chasing losses)?
Have you borrowed money or sold anything to finance your gambling?
Have you ever felt that you might have a problem with gambling?
Has gambling ever caused you to have any health problems, including stress or anxiety?
Have people close to you ever criticized your gambling or told you that you have a gambling problem?
Has gambling ever caused any financial problems for you or your household?
cb88 strictly enforces a minimum age of 21 years for all account registrations and gambling activities on the platform. This requirement applies to all users in Indonesia without exception, regardless of the type of game or bet being placed — whether that is sports betting on BRI Liga 1 or Timnas Indonesia matches, live casino games, togel (Indonesia's traditional numbers lottery) markets, or any other product on the platform.
During the registration process, all users are required to confirm their age and to submit valid government-issued identity documentation (KTP or passport) as part of the Know Your Customer (KYC) verification process. Accounts that fail age verification are immediately suspended and all associated funds are returned.
We also encourage parents and guardians to take an active role in preventing underage gambling. Simple steps such as using parental control software, keeping devices password-protected, and having open conversations about gambling risks are effective deterrents. If you suspect that a minor has gained access to a cb88 account, please report it immediately to [email protected] and we will investigate and close the account without delay.
21+ Policy — No Exceptions: Creating an account on cb88 while under the age of 21 is a violation of our Terms & Conditions and may constitute a legal offence under applicable Indonesian law. All underage accounts will be permanently closed and winnings forfeited.
Parental Controls: If you share a device with family members who are under 21, we strongly recommend enabling parental control software to restrict access to gambling websites. Many Indonesian mobile devices include built-in parental controls in the Settings menu.
Age Verified Users: Once your identity and age have been confirmed through our KYC process, you will receive full access to all cb88 features, including withdrawals, bonus eligibility, and responsible gaming tool customization.
If you are concerned about your gambling habits — or those of someone you care about — our responsible gaming support team is available 24 hours a day, 7 days a week, including all Indonesian public holidays such as Idul Fitri, Nyepi, and Indonesian Independence Day.
We offer confidential, non-judgmental support in both English and Indonesian. Our team can help you activate any of our responsible gaming tools, process self-exclusion requests, or simply talk through your concerns.
Plain text email — not a clickable link. Please copy the address and send from your registered email account for faster account identification.
Review our Terms & Conditions for the full account rules, or visit our FAQ for quick answers about responsible gaming features and account management.